1. I cannot switch sounds by the button of Omini.

While Omini is playing the online sound of Hotmoon App, you have to switch sounds in Hotmoon App instead of the button of Omini. 

2. The brightness of Omini cannot be adjusted on the App.

While you are using breathing light, neither the button nor the App can adjust the brightness.

3. How to pause music playback?

Press and hold the button in the middle of Omini device, the audio would be paused. And press and hold the button again, the audio will continue to play. 

4. While my Omini is playing the built-in sound, I cannot hear the sounds of other Apps.

Yes, it is designed for immersive experience. If your phone is connected to your Omini device, no sound from the phone will play through your Omini when it is playing the built-in sound. 

5. I want to enjoy the sleep sounds of Hotmoon while using other Apps.

Omini cannot play the sounds of Hotmoon App and other App at the same time. You can play the 22 built-in non-looping sounds of Omini while using other Apps.

6. The Bluetooth setting page of my phone shows that there are two Bluetooth connections with names including Omini?

Omini adopts Dual-mode Bluetooth, one for controlling the device and another is for playing sounds. For iPhone users, the Bluetooth setting page will show that 2 Bluetooth names with Omini are connected at the same time. And you can enjoy the full functions of Omini and Hotmoon APP after both are connected.

7. The sounds being played by Omini is interrupted by the phone system notifications, text messages, incoming calls and other sounds.

Please set your phone to mute mode, then the other sounds will not interrupt the music that Omini is playing. 

8. My phone cannot connect to Omini automatically after successful pairing.

After completing the Omini binding, every time you turn on the device and Hotmoon App, they will automatically reconnect.

If not, you need to click the "Hotmoon Omini" in your phone's Bluetooth setting page to connect.

9. I cannot unlock the VIP content of the Hotmoon App.

Only the first account that completes the Omini binding can unlock the VIP.

If account A gives Omini to account B after binding, then account B can bind Omini and enjoy other features except unlocking the VIP content.

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