Cocoon 2 FAQ – Hotmoon


Cocoon 2 FAQ

How do I turn off the sound and light on my Cocoon 2?

Cocoon 2 is currently available in two versions. If your device has a Play/Pause button instead of a Power button:

  • Sound: Tap the Play/Pause button to turn the sound on or off.
  • Light: Tap the center light button to turn the light on and cycle through colors. Press and hold it to turn the light off.

To turn both the sound and light off completely, simply turn off each one using the buttons above.

Can I play my own music on Cocoon 2?

No. The stand-alone Cocoon 2 does not support Bluetooth or music streaming from a phone.

Does Cocoon 2 need the Hotmoon app?

No. The stand-alone Cocoon 2 works independently and does not require the Hotmoon app.

Why isn't my Cocoon 2 responding to the buttons?

Make sure the device is powered on. If it still doesn't respond, unplug and reconnect the power cord, then try again.

Does Cocoon 2 remember my settings after I unplug it?

Yes. Cocoon 2 remembers your settings even after you unplug the device.

Can I turn off the indicator light when the timer is active?

  No. The corresponding indicator light will remain on while the timer is active.  

Does Cocoon 2 come with a power cable?

Yes. Cocoon 2 includes a USB-to-USB-C power cable. A 5V/1A USB power adapter is not included, but you can use a standard USB power adapter, such as a phone charger. Cocoon 2 must be connected to a power source to operate and does not have a built-in battery.

Email Us Directly for Quick Troubleshooting Assistance: support@hotmoon.com

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