No—only the Get-Up Alarm can be snoozed. When the wake-up alarm starts, tap any button to stop it or hold to turn off the entire alarm.

No, you can set only the Get-Up Alarm if preferred. The Wake-Up Alarm is meant to work together with the Get-Up Alarm as a two-step process. It prepares your body for waking, while the Get-Up Alarm ensures you get up on time.

It lasts until the Get-Up Alarm starts—or until you tap any button to stop it.

Yes, set it to 10, 15, or 20 minutes. These intervals are chosen to follow natural sleep cycles, giving your body a gentle transition from waking to getting up. It keeps your morning calm, smooth, and stress-free.

Hold any button on the device to turn off the alarm this time. Disable it in the app to stop it permanently.

Tap the device card → tap "+" in "My Alarm" → set your wake-up time → switch Repeat off → save. The alarm will be one-time only.

Two phone alarms just interrupt you twice. Luna Pro’s dual-stage alarm works as one smooth process — the first gently wakes you, the second helps you rise. It’s a smarter, calmer way to start your day.

Up to 5 alarms. Five alarms are usually enough for a smooth week—covering workdays, weekends, or special reminders—keeping your mornings simple and stress-free.

Once connected, your device syncs its time with your phone automatically. If it doesn't:

1) Open the app and connect your Luna Pro.

*Make sure the power button appears on the device card—this means it's connected.

*Make sure it’s in "Sound Machine Mode" (check on the device card on the "device" page). If not, press the bottom button to switch.

2) Tap the device card on the "device" page to enter the "My Plan" page.

3) Tap the “Settings” icon in the top right of the “My Plan” page, and select 'Time Calibration.'

1) Open the app and connect your Luna Pro.

*Make sure the power button appears on the device card—this means it's connected.

*Make sure it’s in "Sound Machine Mode" (check on the device card on the "device" page). If not, press the bottom button to switch.

2) Tap the device card on the "device" page to enter the "My Plan" page.

3) Tap the “Settings” icon in the top right of the “My Plan” page.

4) Select “Clock Brightness”.

5) Choose your preferred brightness level and display duration.

6) Tap “Back” to save.

Sorry, the clock color cannot be changed.

(1) Open the app and connect your Luna Pro. Make sure it’s in "Sound Machine Mode" (check on the device card on the "device" page). If not, press the bottom button to switch. Tap the device card on the "device" page to enter the "My Sounds" page.

(2) On the "My Sounds" page, tap “Edit”.

(3) Select a sound to replace, choose your favorite from the Library, and save.

(4) Your device will sync automatically.

(1) Open the app and connect your Luna Pro. Make sure it’s in "Sound Machine Mode" (check on the device card on the "device" page). If not, press the bottom button to switch. Tap the device card on the "device" page to enter the "My Plan" page.

(2) Tap the Timer icon next to “My Plan” in the menu bar. Choose how long you want the sound to play—the sound will stop automatically when the timer ends.

1. Open the app and connect your device.

2. Make sure it’s in "Sound Machine Mode" (check on the device card on the "device" page). If not, press the bottom button to switch.

3. Tap the device card on the "device" page to enter the "My Plan" page.

4. Tap “Edit” in the top right of the "My Routine" section.

5. Tap a step to edit, or hold and drag to reorder.

6. When you're ready for bed, touch the Routine button on the device. It will move through each enabled step as set in the Hotmoon App.

7. Touch the power button on the device to end your routine at any time.

Not automatically. You must touch the Routine button on the device to start it.

Eight. You can personalize each step with sounds, light or both.

To pair your Luna Pro in Sound Machine Mode, always use the 'Add Device' feature in the Hotmoon app—not your phone’s Bluetooth settings.

Press and hold the button on the bottom of the device until the white light flashes—this means it's ready to pair. Then tap 'Add Device' in the Hotmoon app and follow the on-screen steps to connect. Need help? Reach out anytime at support@hotmoon.com

No. Luna Pro is designed for personal use. If someone else needs control, just have them log in with your Hotmoon account—no limits, full access.

No, you can't. If you log in on one device, you'll be logged out of the other. This ensures that your data is complete and prevents any mix-ups.

Go to the login page of the Hotmoon app, tap 'Forgot Password,' and follow the instructions. If you encounter any issues, please contact us via email: support@hotmoon.com.

Sound Machine Mode:

Best for sleep and routines

Full app control

Cloud content plays on your phone

Bluetooth Speaker Mode:

Great for daytime streaming

Connect via Bluetooth of your phone

Cloud content plays on the device

Tip: Use Sound Machine Mode for relaxing nights, Bluetooth Mode for flexible daytime listening.

Due to Android system requirements, devices running below Android 12 must grant location permission to use Bluetooth. This is enforced by Google—our app does not access, store, or track location data. Devices on Android 12+, or iOS, do not require this permission.

No, saving DIY mixes directly to the device isn’t supported. But don’t worry! Your custom mix is safely stored in the cloud and ready to play anytime when you switch to Bluetooth speaker mode.

The backlight of all buttons automatically turns off after 10 seconds of no operation and can wake up by tapping any button.

Only the account currently paired with the Hotmoon device can unlock VIP content. If Account A pairs the device but later gives it to Account B, then Account B can access VIP content after pairing, while Account A can still use other features, except VIP content.

Yes. In Sound Machine Mode, you can run apps alongside. In Bluetooth Speaker Mode, all phone sounds play through Luna Pro.